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How To Order

Select A Product

We offer a variety of custom silhouette products - perfect for gifting or keeping. Choose from our existing silhouette options (where available) or request a custom design using your own photos.


Each custom silhouette is hand illustrated to the exact likeness of your loved one. Please note: each individual (person or pet) counts as one silhouette. For example, a family of four will need four silhouettes. Use this as a guide when selecting silhouette quantities for your order.

Snap Your Photo

Once you have selected a product, and chosen the silhouette preference "Custom From My Photos", you can upload your photo/s right on the order form. We have curated a useful list of tips below for taking the best photos. After all, the final silhouette is only as good as the photos you're able to provide!


If for some reason you aren't able to upload photos while filling out your order, you can always email them to us at orders@vanachuppstudio.com. Unsure if your photos will work? Reach out to us before placing your order for suggestions.

Proof & Production

You’ll receive a digital proof via email within 7–10 business days. Review it carefully - engraving details, custom jumprings, and charm placement will appear as shown. Separation beads are not included in proofs.


Once approved, production begins. Please allow up to 3 weeks for custom orders to arrive after approval.


Need it sooner?

Email us at orders@vanachuppstudio.com. We’ll do our best to accommodate rush requests—additional fees may apply.

The Final Piece

Once your piece passes our final inspection, it’s carefully packaged and shipped to you. We hope you cherish the heirloom we’ve thoughtfully crafted just for you, and we look forward to serving you for years to come.


When you are ready to add on to your necklace or bracelet, our Add-A-Charm product - makes adding on easy and secure.