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Concierge

The following services are available for new and existing customers. If you have any questions before purchasing an add-on service, please reach out to us at info@vanachuppstudio.com prior to ordering and we can help answer all of your questions.

Add A New Charm

We are happy you've chosen to add on to your heirloom necklace or bracelet and can't wait to get started in assisting you!

Repair Evaluation

We take great pride of the quality and craftsmanship of our pieces. Our jewelry is meant to be worn daily. However, jewelry is by its very nature delicate. If you should experience the need for a repair, we are here to help!

Gold Trade-In Service

Turn unwanted gold jewelry into your next heirloom. With gold at historic highs, now is an ideal time to reassess pieces tucked away in your jewelry box. Through our Gold Trade-In service, we accept unwanted gold jewelry—broken chains, single earrings, outdated pieces—and offer 85% of its gold value as store credit toward your next Vana Chupp Studio piece.