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How to add to your VCS jewelry

Celebrate every family addition with a unique silhouette or birthstone charm.

 

We are thrilled that you've chosen to add on to your heirloom necklace and can't wait to get started in assisting you! Take a minute to look through the instructions provided on this page to ensure this process is easy and quick.

Adding charms to a bracelet or necklace is a service intended for those customers who already own a necklace or bracelet from our shop. If you do not own one of our pieces, you must first order a Vana Chupp Studio jewelry piece.

 

STEP 1: Purchase a Charm Add-On

Order a new charm from our Add-A-Charm selection .
Make sure you order the correct size charm to match the ones ordered previously.

STEP 2: We Send a Shipping Kit

Once ordered, we will ship you a free shipping kit with instructions on how to send your existing necklace/bracelet to us. Please do not send your piece to us until you receive the Shipping Kit. If you have any questions about this process, please contact us.

Important: If you choose to add on to your existing piece without ordering directly from our Add-A-Charm product page, we will not be able to send you the Shipping Kit and you will be responsible for shipping your piece back to us.

STEP 3: New Charm Assembly & Return

Once we have received your existing necklace/bracelet back and have completed your new charm/s we will assemble and ship your piece back to you. We will clean and polish your old charms to match your new charm/s as a courtesy.